Privacy Policy

Data Protection Declaration

We are delighted at your interest in our website. The protection of your privacy is very important to us. Detailed information regarding the handling of your data can be found below.

Collection, processing and use of personal data
You can visit our site without providing personal details. Even if the website is only visited via newsletter links, we only store access data that is not personally identifiable such as,

  • The name of your Internet Service Provider
  • The page from which you are visiting us
  • The name of the requested file

This data is only analysed in order to improve our website and does not enable conclusions to be drawn regarding you personally.

We collect, store and process your data for the processing of your purchase order and for any subsequent guarantee processing, as well as for advertising purposes. Personal data will be collected if you voluntarily share this data with us within the scope of your order, when opening a customer account or when registering for the newsletter.

Right to object to the use of data for advertising purposes or for market research or opinion polling
It goes without saying that you can object to any further use of your data for advertising and marketing purposes – even if this is legally permissible without your consent (e.g. postal advertising) – by means of a simple notification, without incurring any fee beyond the basic cost of sending us this notification. This notice does not constitute your issuing of consent to the use of your data for advertising purposes.

Your personal data will be forwarded by us to the service providers used within the scope of the execution of your order (carriers, logistics companies, banks).

Right to information
According to the German Federal Data Protection Act, you have the right to free information relating to your stored data and, if applicable, a right to correct, block or delete this data, and the main reasons behind an unfavourable credit-related decision, the notification of probability values collected or stored for this purpose, how you came to be in your current situation and the types of data used to this end.

Email advertising (with newsletter subscription) 
If you have subscribed separately to the newsletter for our clothing, toys, furniture, prams, children’s supplies – that is for all products for both adults and children – your email address will be used for our own advertising purposes for these products until you unsubscribe from the newsletter. You can unsubscribe at any time, without incurring any fee beyond the basic cost of sending us this notification. 

Use of cookies
We use so-called cookies on our website. Cookies are small files that are stored on your hard drive and that save certain settings and information regarding your exchange with our system via your browser. The storing of this data allows us to tailor the website for you accordingly and facilitates your use of the site, for instance in that certain entries you make are saved so that you do not have to continually re-enter them. Your browser allows you to apply settings that restrict the use of cookies, which may result in our website no longer working for your or only functioning to a limited extent. Cookies can also be deleted there.

Session cookies
Session cookies are deleted when you close your browser.

Persistent cookies
We use cookies that remain on your hard drive. For your convenience, the expiration time is set to a date in the future. In the event of a subsequent visit, the fact that you have already visited the site is then automatically detected and the entries you made and your preferred settings are remembered (so-called persistent cookies).

Data security
During the order process your payment details will be transmitted via the Internet in encrypted form. We safeguard our website and other systems against the loss, destruction, access, amendment and circulation of your data by unauthorised persons by means of technical and organisational measures. You should always treat your login information as confidential and close the browser window once you have finished communicating with us, in particular if using a shared computed.

Contact partner for data protection
Should you have an questions regarding the collection, processing or use of your personal data, to request information or to amend, block or delete data, or to withdraw issued consent, please contact our data protection officer:

Bastian Hoffmann
Xpertus IT Systemhaus GmbH

Credit checking and scoring
Should we advance funds, e.g. in the case of a purchase on invoice, we may request that a credit check be performed by the body stated below on the basis of mathematical and statistical procedures in order to safeguard our legitimate interests. To this end we will transmit the personal data required for a credit check to this body and will use the acquired information regarding the statistical probability of default to make a weighted decision regarding the payment options to be granted.

The credit information may contain probability values (credit score values), which are calculated on the basis of scientifically recognised mathematical and statistical procedures and for which address data, among other information, is drawn on during calculation. Your legitimate interests will be taken into consideration in accordance with legal provisions. You can object to this check with future effect at any time. This may result in us no longer being able to offer you certain payment conditions.

Arvato Infoscore GmbH
Rheinstraße 99
76532 Baden-Baden

Text for real-time Infoscore checking

Webtracking tool
Google Analytics with the "anonymize IP" extension

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies". The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google observes the data protection regulations of the "US Safe Harbor" agreement and is registered in the “Safe Harbor" program of the US Department of Commerce. Google will use this information to evaluate your use of the website, to compile reports on the website activities for the website operators, and to perform further services connected with the website use and Internet use. 

Google may also pass on this information to third parties where prescribed by law or if third parties process this data on behalf of Google. Google will not associate your IP address with other Google data. You can prevent the installation of cookies by selecting the appropriate settings on your browser; however, please be advised that if you do this, you may not be able to use the full functionality of this website.

If you do not want information about your website visit passed on to Google Analytics, you may install a "deactivation add-on" on your browser. Moreover, we have a setting applied that makes Google Analytics erase the last part of the IP addresses of visitors to our website. This means that again we do not come into possession of data that could be traced back to you personally.

Withdrawal of consent
Any consent that you grant on our website (for example for the sending of an email newsletter) will have been logged and stored by us. You can request to view the content of this consent at any time. To do so, please contact the designated data protection contact as outlined above via email. We would like to point out that granted consent can be withdrawn with future effect at any time.